[영어메일] 영어 학원 행정 업무 영문 이메일 양식

영국에서 영어 학원 행정 업무를 시작한 지 1주일이 지났다. 그리고 잠시 연말 방학! 꺄호!!

아직 시작 단계라 영어로 메일 쓰는 것 조차 익숙하지 않아 버거웠던 기억에

이번 연휴동안 영어 메일 양식을 조금 공부해 보기로 했다.

 

아래 메일들은 학원 메일함에 저장되어 있던 것들을 참고한 양식이다.

누군가에게 필요할 수도 있을 것 같아 공유해본다.

책에 나온 내용이 아니고 이전 직원들이 보냈던 메일들이라 완벽하지 않을 수 있다.

---

 

[Title: Online booking form]

Dear (Name), 
 
Thank you very much for filling the online booking form. 
As you would like to study Intensive English for ** weeks, please find the quote below:
 
Registration fee:                       £50
Intensive English                     £(Price)
*week /*lessons
** text books                          £(price)

__________________________________________________
Due to pay:                            £(Total)
 
Please let us know if the quote suits you and we will process your booking.
If you have any questions, please let us know.
We look forward  to hearing from you. 
 
Kind regards,
(Name)
____________
Admin-Marketing Receptionist  
 

 

 
[Title: New General English Course from January 2019!]

Dear student,
 
We are happy to inform you that from 2nd of January 2019 we will have an intermediate (B1) General English course, timetable 9:30 to 12:20!
 
For more information or to book the trial lessons please come to reception.
 
Have a lovely weekend.

Kind regards,
(Name)
_____________
Admin-Marketing Receptionist  
 
 

[Attendance template / 3 days]

Dear (Name),
 
I hope you are well. 
 
Our records show that you did not attend your class in the last 3 days.  
Could you please contact us as soon as possible to let us know the reason for this as you are losing lessons.
 
Please, remember that you will need a minimum of attendance to receive a certificate confirming your studies with us.
If we do not hear from you in the next couple of days, we will send you a reminder.
If you do not respond to this reminder, we will assume that you have abandoned your course. 
 
I look forward to hearing from you. 
 
Kind regards,
(Name)

 
[See you soon! (leaving letter)]

Dear (Name),

Thank you for choosing ***School, we hope you enjoyed studying with us! 

Positive comments are key to developing our school and our ability to meet the needs and preferences of our students. 
We would be grateful if you could share your opinion on Google or on Facebook.

We would very much like to see you again, and if you decide to return to the school we will be happy to offer you a 10% discount on your next payment (a minimum break of eight months)*.
*For full details please check the SPECIAL OFFERS page on our website.

We would like to thank you for studying with us and hope to see you soon!
Keep in touch with us on Facebook, Twitter and Pinterest.
 
Kind regards,
(Name)
____________
Admin-Marketing Receptionist 

 

[*** School - plan of action]

Dear (Name), 
 
Please find attached the plan of action which was prepared by your teacher after the tutorial.
 
Kind regards,
(Name)
_______________________
Administration 
 
 

[FW: Level test reminder]

Dear (Name),
 
We hope this email finds you well.
We are contacting you to remind you of your level test tomorrow at 11:30.
Please email “NO” if you cannot attend it.
See you tomorrow!
 
Kind regards,
(Name)
Admin-Marketing Receptionist  
 
 

[Title: Stage Exam Results]

Dear Student,
 
Thank you for completing your stage exam recently.
Your results, together with your progress report are now available for you.
If you would like to receive these, please let us know and we will email them to you.
 
Kind Regards,
(Name)
____________
Admin-Marketing Receptionist  
 

[Still interested]

Dear, (Name)
 
I hope you are well.

I am contacting you to double check if you are still interested in our courses.
Do not hesitate to contact us if you need any further information.
 
Kind regards,
(Name)
 

[Tutorial]

Dear (Name), 
 
We hope you are well.
 
You are due to have a tutorial with a teacher and we have a slot available this Friday, 15th March at 15.30. Please let us know by tomorrow if you can attend it.
 
During the tutorial, the teacher will discuss your progress in the school and answer any questions you might have regarding your studies. Please make sure you arrive on time.  
If you cannot attend, please advise the reception as soon as possible, at least 24 hours before the scheduled time. 
 
If you fail to arrive, come late, or do not cancel your tutorial at least one day before, unfortunately, there will be a charge of £10 if you would like to book another one.
 
If you have any other questions please let us know.
 
Kind regards,
(Name)
____________
Admin-Marketing Receptionist  
 
 

[RE: Online Booking (STS)]

Dear (Name),
 
Thank you very much for your e-mail
 
Please find attached to this email the STS Booking form and send it back to us along with a copy of your passport.
 
Kind regards,
(Name)
Admin-Marketing Receptionist  
 
 

[Title: *** School - trial lesson]
 

Dear (Name),
 
We can see from our records that you have not attended your first trial lesson. 
 
Please let us know if you need more information and we would be more than happy to arrange another trial for you. 
 
We look forward to hearing from you. 
 
Kind regards,
(Name)
________________________
Admin-Marketing Receptionist
 

[Title: Welcome to *** School !]

Dear (Name),
 
Thank you very much for registering with *** School. 
You will find all the information regarding your course in the attached Welcome letter. 
We also suggest you to read our student handbook, which covers lots of useful things about the courses, *** school and life in London.
 
Kind regards,
(Name)
 
 

[Dance lessons]

Hi (Name), 
 
I think you have requested information about the dance lessons which are held at the *** Dance Studio (a 5 min walk from the school).
 
The School promotes local businesses and the *** Dance Studio is a great place where our students attend some lessons. 
 
Please check their website for full details depending which course is of interest to you:  http://www.~
 
We will be happy to provide you with more details on your arrival. Student book and pay for the dance lessons directly to the Dance Studio. 
 
If you have any other questions please let us know. 
 
Kind regards,
(Name)
 
 

Title: Student Oyster card

Dear (Name), 

Please follow the INSTRUCTIONS FOR STUDENT OYSTER CARD:  If your course is for 14 weeks or more, and you are over 18, you can get a Student Oyster card, which gives you 30% off travel on buses, tubes, trams and local railways. 
 
1. Go to  https://photocard.tfl.gov.uk/tfl/showLogon.do
    and select the option to apply for an 18+ Student Oyster photocard.
2. Select **** School from the list of establishments, enter your student number: *****
3. Enter your e-mail address and create a password. Please make sure you enter a valid e-mail address and that you remember your password. 
4. Fill in the form as requested: enter all application information (Date of birth, address, course details, etc.).
6. Confirm acceptance of the Terms and Conditions.
7. Upload your photo. 
8. Pay £20 using a debit or credit card.
9. Advise the school that you have applied for the Oyster card. 
 
Should you have any questions, need help or advice during your course, please talk to us, we will be happy to help!
 
Have a nice weekend! 
 
Kind regards,
(Name)

 

---